Summary - The publication of Directive 2008/110/EC [1] has introduced the figure of the Entity in Charge of Maintenance (ECM) for the first time, within the railway system. The ECM must, in particular, ensure that the vehicles for which it is responsible for maintenance are able to drive safely, through an effective maintenance system, among other things. This article describes how the management and execution processes of maintenance activities were automated in Ferrotramviaria, guaranteeing: improvement in the traceability of the documentation; greater reliability of company statistical data (KPI); a decrease in the timing necessary for the entire management of Work Orders; greater traceability in the use of tools and equipment; continuous monitoring of the skills of maintenance workers.
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